To start this review, I will say my past experience with them has been excellent. They are truly, a class act.Now, to the current time. I have been trying to get a new contract and link to pay the fee required to retain; but have had a really hard time with getting someone to answer my calls. I left messages for Dominique and Emily called back, after I left a message on her voicemail. Since then, it has been impossible to reach her, heck, to reach anyone. This issue started on Monday and it is now Thursday, and I still have not heard back.When working with them before, I never had this issue; someone was always accessible. I don't want to go somewhere else, but at this point, the situation has become dire and I will have to retain elsewhere. I don't want to do that, but I don't have a choice.

My wife and I worked with Bryan at the Tyler office. Highly recommend!